Terms and Conditions

1. About SendFlowers.ie

SendFlowers.ie is an information and referral service that helps you order flowers online. We are a referral partner to an established European flower delivery service, which handles order processing, payment, delivery and customer service for your order.

By using SendFlowers.ie, you accept these terms and conditions. Please also read our privacy policy for information about how we handle data and cookies.

2. Our role as a referral partner

SendFlowers.ie is not a flower shop and does not carry out deliveries. We provide information, guides and links to make it easier to order flowers online through our partner.

When you complete an order through our website:

• you enter into an agreement directly with our flower partner (and any affiliated florists in their network)
• our partner's terms apply for purchase, delivery, complaints and cancellation rights
• payment and order information are handled by our flower partner

3. Orders, delivery and cancellation

All orders placed through SendFlowers.ie are handled by our flower partner. For details on delivery times, delivery areas, amendments, cancellations and complaints, see our partner's terms provided with your purchase.

4. Prices and payment

Final prices, delivery costs and availability are always confirmed with our partner at the time of ordering. Payment is processed via our partner and/or their payment providers.

5. Limitation of liability

SendFlowers.ie is not responsible for:

• our partner's or affiliated florists' products, delivery, quality or conduct
• errors or omissions in orders handled by third parties
• delays caused by circumstances beyond our control
• temporary interruptions or errors on the website

6. Intellectual property rights

The content on SendFlowers.ie (text, logos, design and material) is protected by copyright and cannot be copied without written permission.

7. Links to third parties

We primarily link to our flower partner. We are not responsible for content on external websites. Always read their terms and privacy policy before making a purchase.

8. Changes to terms

We may update these terms at any time. Changes are published on this page with an updated date.

9. Governing law

These terms are governed by English law and disputes are resolved by English courts.

10. Contact

Have questions? Contact us via our contact page.